🛍 1️⃣ Returns & Exchange Policy

Returns & Exchange Policy

At Roshni Seth, we want you to love every piece you purchase. If you’re not completely satisfied, we’re here to make it right.

Eligibility for Return/Exchange

  • Returns or exchanges are accepted within 7 days of delivery.

  • Items must be unused, unworn, unwashed, and in their original packaging with tags intact.

  • Sale or discounted items are not eligible for return or exchange.

  • Customized or altered items cannot be returned.

How to Initiate a Return

  1. Email us at support@roshniseth.com with your order number and reason for return.

  2. Our team will review your request within 24–48 hours.

  3. Once approved, you will receive instructions for shipping the item back.

Exchange Process

  • Exchanges are only allowed for size or product defects.

  • If your requested size is unavailable, we will issue a store credit or refund (as applicable).

  • exchange or replacement will be delivered with in 5 to 10 business days

Refund Timeline

  • Once we receive the product and it passes quality inspection, your refund will be Credited within 7–10 working days to your original payment method.

Non-Returnable Items

  • Accessories, innerwear, masks, and gift cards are non-returnable.

Damaged or Wrong Product

In the rare event you receive a damaged or incorrect product, please contact us immediately with images at support@roshniseth.com. We’ll replace it at no additional cost.